ICAPS KEY PERSONNEL
Betty C. Clark, President/Project Manager
Ms. Clark, president of ICAPS, founded the firm in 1988 to provide audit and administrative evaluation services for self-funded and self-administered health, dental, and disability plans. She has built a team of audit professionals and a long list of satisfied repeat clients.
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Lynn Witzel, Senior Auditor/Systems Specialist
Ms. Witzel joined ICAPS in 1990. Ms. Witzel is responsible for auditing self-funded health, dental, and disability claims. In addition, she is a key resource on projects that focus on the evaluation of claim systems.
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Gretchen Donahue, Consulting Statistician
Ms. Donahue joined ICAPS in 1991 as a part time consultant statistician. Her primary responsibility is to calculate confidence and reliability levels for ICAPS audits. She is also responsible for assisting the Audit Managers in extrapolating financial results based on audit findings.
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Diane C. Collins, Auditor
Ms. Collins joined ICAPS in 2005. Her primary responsibilities include auditing self-funded and self-administered health, dental, and disability claims.
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Kristen Nolan, Electronic Review Coordinator
Ms. Nolan joined ICAPS in 1998. Her primary responsibilities include coordinating with IS department in the collection of required claims data, reviewing electronic data, coordinating software development, managing electronic review system, and developing office policies and procedures.
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Jennifer Tyson, Administrative Assistant
Ms. Tyson joined ICAPS in 2006. Her primary responsibilities include coordinating with IS department the collection of required claims data, reviewing electronic data, and managing office policies and procedures.