Founded in 1988, Insurance Claims Auditing & Professional Services, Inc. (ICAPS) works with employers nationwide to control their benefit plan costs and to improve the administrative efficiency and effectiveness of their plans.
Our primary focus is conducting medical plan audits of insurance companies and third party administrators (TPAs) responsible for the administration and claims processing of employer sponsored benefit plans.
While the majority of our audits are of health plans, we also audit benefits that have been carved-out or are stand-alone plans, such as dental, pharmacy, vision, mental health, short-term and long-term disability.
ICAPS offers additional services, either in conjunction with a medical plan audit or as stand-alone services...
- Electronic Data Reviews (Pre- or Post-Implementation)
- Recovery Audits
- Consulting or Training
- Claims Management / Operational Reviews
- Customer Service Reviews
- Specific and Aggregate Audits
- Expert Testimony